Terms of Service

Effective Date: 22 July 2025

Welcome to AI-yo (https://aiyo.my). By accessing or using our website, services, or products, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). Please read them carefully before using our site or services.

 

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you do not agree to these Terms, please do not use our services.

2. Services Provided

AI-yo offers AI chatbot solutions, automation services, integrations, and digital tools to help businesses optimize their operations.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.

3. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login information and are fully responsible for all activities that occur under your account.

You agree to:

  • Provide accurate and complete information

  • Not share your login credentials

  • Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Use of the Website

You agree not to use our website:

  • For any unlawful purpose

  • To solicit others to perform or participate in unlawful acts

  • To violate international, federal, provincial or state regulations or laws

  • To infringe upon our intellectual property or that of others

  • To upload malicious code or spam

We reserve the right to terminate your use of the website for violating any of the prohibited uses.

5. Intellectual Property

All content, design, logos, and software on this website are the intellectual property of AI-yo unless otherwise stated. You may not reproduce, distribute, or exploit any content from the website without our express written permission.

6. Payments and Subscriptions

If you purchase a service or subscription through AI-yo:

  • All prices will be clearly stated

  • Payments are due as agreed

  • We reserve the right to suspend or terminate access for non-payment

  • Subscriptions may renew automatically unless cancelled beforehand

7. Third-Party Links and Integrations

Our services may include links to third-party websites or integrations with external platforms (e.g., OpenAI, Uchat, Z-API). We are not responsible for the content or services of these third parties. Use of their services is governed by their own terms and privacy policies.

8. Disclaimer of Warranties

Our services are provided “as is” and “as available”. We make no guarantees regarding uptime, accuracy, or fitness for a particular purpose. We do not warrant that the service will be uninterrupted, error-free, or secure.

9. Limitation of Liability

To the maximum extent permitted by law, AI-yo and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use of or inability to use our services

  • Unauthorized access to your data

  • Errors or omissions in content

10. Termination

We may suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the site after changes are posted means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Contact Information

For questions about these Terms, you may contact us at:

📧 Email: [email protected]
🌐 Website: https://aiyo.my